Policy on Wikipedia refers to the large collection of documents that have been developed over time by the editing community. An important working distinction is made between official policy and guidelines. Similar to the familiar distinction between what is mandatory (regulations you are required to follow) and what is only advisory, policies are meant to be followed by all contributors in their work on the site, whereas guidelines are like a manual of standard practices. Policies and guidelines are sometimes first developed in essays, which are position papers posted on the site by an individual editor in his or her user space or the Wikipedia namespace for others to work on; though many essays are quite popular and are often cited in discussions, they typically do not have the same level of consensus as policies and guidelines and are not mandatory.
Ignoring official policy or guidelines doesn't benefit you. Policies have a clear status and generally represent more fundamental principles that have broad consensus among editors. Guidelines should at least have wide consensus, though, and reflect common sense or good practice as applied to the production of Wikipedia. A guideline may only be advice about some stylistic detail, but the advice will generally be good.
Official policy is a category. See [[Category:Wikipedia official policy]]. Simply said, project pages belonging to this category are official policy pages. At the time of this writing, Wikipedia has 46 policy pages in this category.
Wikipedia has no body that can make a policy official; this declaration is based on consensus. A few policies have been adopted at the Wikimedia Foundation level, which are non-negotiable at the project level, but these deal primarily with the content license and privacy practices (see Chapter 17, The Foundation and Project Coordination for the Wikimedia Foundation's policies). Everyday matters of policy on the English-language Wikipedia are not really affected by the Foundation.
Most policies are, therefore, a matter of consensus within the editing community. Here are two significant comments from the Official policy category page:
There are only a few key policies that might be regarded as "official"—that is, considered by the founders and the vast majority of contributors as being particularly important to the running of Wikipedia. […] They have either withstood the test of time or have been adopted by consensus or acclamation.
and
Very often, there is no "bright line" distinction between proposed policy, guidelines, and "actual" policy. Policy at Wikipedia is a matter of consensus, tradition, and practice. While the principles of the policies in this category are mostly well established, the details are often still evolving, so not everything in these pages represent hard and fast rules.
Though this is true, over time policy becomes firmer and less subject to change.
Policies and guidelines on Wikipedia have a wide scope: They include article style issues, contributor behavior standards, and content inclusion rules. All policies and guidelines exist on pages in the Wikipedia namespace. The policy pages found at [[Category:Wikipedia official policy]] are by no means all equally important. Later in this chapter, we'll analyze these pages to give you a concise, readable introduction.
Policy documents typically have much context and history behind their creation and wording. Both the spirit and the letter of the policy are important; editors should comply with the principles expressed. The most important point will be the expression of some reasonable expectation of how editors should act under normal conditions. The drafting of the policy reflects this: The main thrust of a policy is to convey one idea, and this idea should make good sense to someone familiar with the site. For instance, the ordinary editor doesn't need to read the fine print on the policy page outlining the value of consensus. But administrators making decisions based on discussions will require more information about what consensus means.
Principles of policy are different from specific processes or procedures but are often interrelated. Take, for example, the Article Deletion policy. The policy refers to the various deletion processes; it doesn't discuss the details of how the specific processes work. Rather, it authorizes them.
Wikipedia does not have a special area just for drafting legislation. The starting point for a new policy may be a new project page in the Wikipedia namespace or possibly an essay that makes sense to other editors and begins to be referenced in discussions. Policies and guidelines, like other content on Wikipedia, are then developed over time by interested editors through a consensus-based process. Policies and guidelines are typically altered to reflect changing practice on the site or to solve a problem that has arisen. If consensus for a new proposed policy can't be reached, the proposal will be dropped.
If a change to policy sticks, in the sense that it has been on the policy page for some weeks without being removed and discussion seems to support the change, the new or amended policy has been widely accepted. The expectation is then that all editors will begin to follow the new policy when someone points it out. Keeping informed about changing policies and guidelines is a real issue for editors; beyond the core content and behavioral policies, many editors may not know about all the policies and guidelines. This is where Assume Good Faith applies: If User:Alice sees that User:Bob isn't following a new guideline, Alice should let Bob know that the guideline changed last month rather than scold him.
Policy and guideline creation, in practice, starts and ends in the Wikipedia namespace. The fact that policy pages are editable is one of the radical, counterintuitive Wikipedia concepts. Minor changes to policy formulations can occur at any time if the community agrees the changes are needed; major changes and new policies are also slowly developed to meet new needs and changing circumstances.
Of course, the practical process for changing policy is not so simple as just making an edit. Policies can and do change; however, the process is often very slow. On pages in the Wikipedia Talk namespace discussions are always ongoing, proposing and criticizing changes to policy. Most policy page changes are reverted if they are substantive and have not been discussed previously on the attached talk page and perhaps on other community forums. Always seek a high level of consensus before making a change to a key policy page. Given a policy's role in regulating the site, more discussion is required than elsewhere. For basic guidance on participating in policymaking, go to [[Wikipedia:How to contribute to Wikipedia guidance]].
For example, on May 11, 2007, a new section was added to [[Wikipedia:Disambiguation]], the guideline regulating 70,000 disambiguation pages on Wikipedia. The material had already been discussed at [[Wikipedia talk:Manual of Style (disambiguation pages)]]; the guideline called for adding a new section, so-called Set index articles, to recognized page types. In this somewhat notorious area (the ambiguities of ambiguity, you could say), the following case was made:
A set index article describes a single set of concepts. For example, [[Dodge Charger]] describes a set of cars, [[List of peaks named Signal Mountain]] describes a set of mountain peaks, or [[USS Enterprise]] describes a set of ships. A set index article is both for information and for navigation: just like a normal list article, it can have metadata and extra information about each entry. A set index article can be entertaining and informative by itself, can help editors find redlinks to create articles on notable entries, and finally can also help readers navigate between articles that have similar names. (From http://en.wikipedia.org/w/index.php?title=Wikipedia:Disambiguation&diff=130088375&oldid=129966757)
So an exception to the general guideline was made for a small group of articles. This incremental change by User:Hike395 was accepted, replacing what previously only applied to lists of ships with the same name. You can reasonably assume that the amendment, by being vetted through discussion, has been accepted through consensus by the editors interested in disambiguation pages; for other contributors not involved in the discussion who may happen to work in this area, the guideline now provides more detailed information that they should reasonably follow in most cases. If a future contributor comes along and has a serious problem with this or any other part of the guideline, the contributor may state his or her case on the guideline's talk page, beginning the cycle again.
This example is a relatively simple case, affecting a particular stylistic guideline for a certain type of article. On the other hand, proposed changes to the Notability guideline or Verifiability policy—policies that affect every Wikipedia article and indeed, the nature of the site itself—should be debated for weeks or months on the policy's talk page and on other forums. Changes to these policies may be difficult to make unless very compelling reasons are given. This difficulty does not necessarily reflect the proposal's validity, but simply how difficult getting consensus is among the very wide group of editors—potentially, the entire community—who may be interested in site-wide policy changes.
Essays written by individual Wikipedians are not at all official, but they may eventually serve as the basis for policies or guidelines. You can find hundreds of essays at [[Category:Wikipedia essays]]; anyone, naturally, may add to these. Essays are policy development as pamphlet writing; you should expect to present your ideas first before proposing a big policy change. Essays are also a useful platform for expressing an opinion on applying policies. Some of the most-cited essays, however, are humorous expositions on basic Wikipedia ideals and ways to behave; [[Wikipedia:No climbing the Reichstag dressed as Spider-Man]] is an example, pointing out that you shouldn't take debates so seriously you go to extreme measures to make a fuss about them.
Many proposals for future policy are made and then abandoned due to lack of interest or consensus. You can read many of these at [[Category:Wikipedia rejected proposals]], with the template {{rejected}} applied; for example, [[Wikipedia:Changing policies and guidelines]] was an attempt to clarify that certain policy changes require consensus before being made; somewhat ironically, this policy didn't make the cut. You can get some good insights into the shaping of policy from reading rejected proposals.
If you want to change something about how Wikipedia works, you'll have to make an effort and accept that it will only happen piecemeal. Preparing for policy changes matters greatly. You can't always expect to change a guideline with which you disagree on some minor point of style or format and then proceed directly to edit the whole site to change that point wherever you can find it—this behavior is rightly viewed as disruptive. If you encounter some resistance, you have to respect the objections people raise. If they didn't know the guideline was being changed, they weren't part of the consensus you claimed. If too many people disagree with some aspect of policy, the policy will likely be modified.
For example, a controversial change to the Spoiler warnings guideline caused a furor in May 2007. The template {{spoiler}} had traditionally been used on the site in a Plot section of a film or book article, as a warning to those unfamiliar with the work being discussed that the text they were about to read would give the story away. These warnings had been an accepted feature of Wikipedia for years. But some pent-up feelings against them existed: Some argued that they interfered with the encyclopedia function, or in other words, serious reference works don't need spoiler warnings. The wide use of spoiler warnings concealed the fact that their presence in articles annoyed many editors.
The page [[Wikipedia:Spoiler]] was edited: What it currently says (as of April 2008) includes this new text:
Spoilers on the Internet are sometimes preceded by a spoiler warning. In Wikipedia, however, it is generally expected that the subjects of our articles will be covered in detail. Therefore, Wikipedia carries no spoiler warnings except for the Content disclaimer.
Once a tipping point had been reached, with those against spoiler warnings gaining control of that guideline page, over 45,000 spoiler warnings were rapidly deleted from Wikipedia. This change caused tension and many back and forth arguments at the time. Though still controversial, the change has (so far) stuck.
Don't be legalistic about reading policy pages—a practice known unfavorably as wikilawyering. Policies are not drafted like legal documents, so don't push their meaning beyond the basic point or intention. The correct approach is usually this: Read the policy first to see what is required and respect the intent and spirit of the policy.
Assuming that policies can settle arguments is only human. Policies are actually there to help Wikipedia work, defining more closely what should be done and preserving a good atmosphere. They are not primarily tools for resolving disputes over content. Although such disputes may well come down to a discussion of policies and how they should be applied, be reasonable, collegiate, and open-minded in bringing policy into edit wars. A narrow view of a policy or guideline is not likely to resolve matters.